Location: Rwanda
Country: Rwanda
Job Description (Duties):
Job Purpose:
To provide efficient and accurate over the counter services to customers projecting a professional and warm imagine.
Key Responsibilities:
* Accurately receiving and paying out to customers following laid down procedures.
* To serve customers swiftly avoiding any errors and ensure that transaction time is reduced on average 2 minutes.
* To provide a first class service experience to the customer.
* Cross sell other Bank Products in support of increasing the Bank's business.
* Major customer contact point (Front Door of the Bank)
Necessary Qualifications:
Knowledge, Skills and Experience
* Personality Integrity.
* Complete secondary education as a minimum to advanced level.
* Strong Customer Service Orientation.
* Strong Interpersonal and Communication Skills.
* Good Product Knowledge and how to sell them.
* Numerate and basic Computer knowledge.
* Patient and able to remain calm when under pressure.
* Must be consistently accurate.
* Should speak two, preferably three languages; French , English and Kinyarwanda.
How to Apply: Applications clearly indicating the vacancy with curriculum vitae and academic qualifications copies should be addressed and sent to the;
General Manager, NFT Consult, Plot 8721, Golf Course Road, Nyarutarama, Kigali, Rwanda
P.O. Box 5595, Tel: +250 0252 570099,+250 (0) 785 119453 OR
Send email to; rwjan11jobs@nftconsult.com (Ensure you indicate the Job Title i.e "Bank Teller" in your subject line, ONLY MS word applications or PDF files will be considered).
Only shortlisted candidates will be contacted.
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