IBM Employment Portal Vacancy for Systems Support Specialist

Systems Support Specialist

Job ID GTS-0402329 
Job type Full-time Complementary
Work country Canada 
Posted 21-Apr-2011
Work city Markham 
Job area IT & Telecommunications (non consulting)
Travel No travel 
Job category Technical Services
Business unit MTS 
Job role Systems Support Specialist
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
IBM Global Technology Services, the largest Information Technology services provider in the world, integrates IBM’s broad range of services, hardware, software and research to help meet the IT needs for a wide range of companies. The IBM Global Technology Services portfolio includes: Business Continuity and Resiliency Services, Integrated Technology Services, Security and Privacy Services, Strategic Outsourcing Services, Managed Business Process Services and Applications on Demand. For more information on IBM Global Technology Services please visit www.ibm.com/services. 


This posting is for IBM Technical Services, the Software & Hardware support division of IBM Canada Ltd. We install/maintain a variety of IBM and Non-IBM (OEM) equipment. This includes Mainframe / Midrange / Storage Systems / Banking Industry / Point of Sale / PC / Printer and Network (Cisco) environments. We are a National service organization with offices in every major city across Canada. 

Responsibilities: 
Assist with the installation/upgrade of related service in the Point of Sale and Banking Industry & Mainframe environments. 
Hardware such as Mainframe, Midrange servers, IBM Sure POS/Cisco Networking/IBM-Lenovo PC’s. 
Complete hardware break/fix service in these same environments. 
Ability to work alone and in a team environment at various customer locations. 
This position is 80% hardware and 20% software oriented. 

Qualifications:
Hardware knowledge in Retail POS Systems, and Banking Systems is considered a strong asset. 
Understanding of IBM Servers & Storage products adds value. 
Excellent PC skills in both hardware and software. 
Mechanical aptitude. 
Networking skills, i.e. Cisco certification. 
Excellent written/verbal communication skills. 
A working knowledge of IBM POS systems and IBM servers would be considered an asset. Printer experience would also be of value.
Must be a self-starter with strong sense of customer commitment.
Own transportation and a valid drivers license required. 
Must be College or University Graduate. 

This position will operate from our Markham, Ontario office. The territory area to be covered will generally be the Greater Toronto Area .

Required
Technical Diploma
English: Fluent
Additional information
IBM Canada Recruiters are On-line | LinkedIn |
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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