Jobs at Damco:Client Coordinator Africa / Ghana

Damco is one of the world’s leading providers of freight forwarding and supply chain management services. For more than 100 years, we have been providing our customers with transportation and logistics solutions that support the way they want to do business, wherever they are in the world.

Client Coordinator
Africa / Ghana / Tema
Damco
Client Coordinator (JG 47)
Reports to :VAS- IMPORT MANAGER/ TEAM 2 LEADER
This job ad closes on 28th April 2011

Job Purpose: To serve as a link between Damco Logistics Ghana Ltd and her customers and to internally coordinate jobs been handled by Damco Logistics Ghana Ltd on behalf of her customers that has been assigned to you.

Main Reponsibilities

Communicate to our customers on the progress of the jobs Damco is handling on their behalf through phone calls, emails and status updates.

Create all SO’s, PO’s, and GR’s for all jobs in progress by updating them with the correct figures, Bill and despatch invoices of all completed jobs to customers in accordance with IOP.

Responsible for processing any pre-clearance document such as FCVR, concession letters, exemption letters, etc for all jobs we handle.

Ensure all jobs handled by Damco Logistics Ghana Ltd are undertaken according to agree terms and conditions, and SOP’s.

Ensure Damco Logistics Ghana Ltd is treated fairly by external parties such as Customs, port authorities, shipping lines, Inspection Company’s etc by ensuring that we adhere to all government regulation that guides the conduct of our business.

Responsible to secure trucks from our pool of truckers with whom we have contracts with for all jobs we handle.

Responsible for following up on customers to ensure that all outstanding debt owe us are paid within agreed credit period.

Liaise with our field team to ensure timely clearance of jobs, timely shippingline releases and timely passing of documents at the longroom.

Ensure you comply with any SOP that would be communicated to you in the conduct of your duties.

Your work and business contacts will be:
Assigned Customers
Sales Department
Documentation Desk
Field Coordinators
Finance Department
Shipping lines, CEPS, Government Agencies, Terminal Authorities, Truckers

Qualification

1st Degree in a relevant field

Experience
Post-national service experience

Skills
Good working computer knowledge
Strong customer service relations
Contact information:
For more information on this position, kindly contact:

Anthony Osei-Tutu
VAS – Import Manager
Damco Logistics Ghana

Anthony.Oseitutu@damco.com
Apply online