Tata Group: Vacancy for Process Architect in Mumbai, India

Position: Process Architect

Work Location: Mumbai

Responsibilities

a) Key Objective / Purpose of the Job:

Reporting to the Director of Business & Operations Support Systems, in this Technical Architecture position the incumbent will help realize Tata Communications future Business Support Systems and Strategy. He/She will influence the automation of business processes across the TCL OSS/BSS. The successful candidate will have a general understanding of TeleManagement Forum eTOM processes and NGOSS framework and will use those as well as other telecom and IT industry standards to help define the end to end business process for TCL.

b) Major Activities

•Design and deliver end-to-end processes for next generation service provider business transformation. 

•Ensure that a disciplined approach is followed for future architecture requirements

•Achieve trusted partner status and maintain credibility with customers from operations, business, product development and engineering teams by establishing strong relationships and helping to bridge the gaps between those customers and the IT Architecture and Development groups. 

•Be the voice of the customer within IT ensuring needs are promptly and effectively met

Develop Telecom and Enterprise processes using ITIL, NGOSS and other relevant industry frameworks 

Requirements

•TMF certification required. Other relevant industry certifications (ITIL, TOGAF, etc…) desired.

•Good knowledge of the existing OSS, BSS, and IT applications (commercial and open source) and vendor landscape. 

•Working experience with multiple OSS/BSS functional areas such as Opportunity and Order Management, Customer Care, Customer Relationship Management, Workflow Management, Data Mining & Warehousing, Self Care Portals, Product Lifecycle Management, Service Delivery, Service Assurance, Inventory & Asset Management, and Billing & Financials.

Consulting experience with global telecom providers preferred

•The ability to understand and assimilate complex network technologies and concepts (SDH/SONET, Ethernet, VOIP, IP VPN, E-LAN, WiMax, etc) as demonstrated by previous work experience is required.

•Solid understanding of up-to-date architecture concepts and system integration principles (TOGAF, SOA, J2EE, OSS/J, …)

•Proven track record with enterprise architecture and process modeling tools in support of business transformation and next gen migration.

•Familiarity with Software development Life Cycle and project management principles

•An earned Bachelor Degree in a related engineering or information technology discipline is required, Master’s Degree or MBA preferred.

•Develop and publish Architecture Guidelines and Process Frameworks to support among other functional areas,

oService Assurance including Fault, Performance and Trouble Ticketing Management 

Service Delivery

Billing

Customer Care and Life Cycle Management

Product Life Cycle Management

•Ability to effectively communicate and partner with internal IT customers is a must.

•Ability to coach development team members on Target Architecture alignment and process implementation is a must.

•Excellent communications skills (verbal, writing, presenting).

•Comfort working with a team across multiple time zone and geographies is required.

•Occasional travel to North America, Europe, and intra-Asia is expected.

•5+ of Telecom experience in Operations, Engineering or IT is required.

•History of developing processes for leading global service providers is required

Consulting experience with a globally focused SI is desired. 

About Tata Communications

Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.

The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and colocation space worldwide.

Tata Communications' depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited), Nepal (United Telecom Limited), and subject to approval by the Chinese government, China (China Enterprise Communications)

Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. 

Apply Here:

Job Vacancy in Rwanda: Business Development Managers (2 positions)

Job Title: Business Development Managers (2 positions)

Vacancy: 2 Business Development Managers
REPORT TO: Retail Network Business Manager
Location: Rwanda
Country: Rwanda
Job Description (Duties):

Purpose of the Role

To develop and implement marketing and product strategies that will support the Retail Bank's drive for business growth while underpinning the Bank's objectives of superior service, increased brand equity and sustainable superior profitability.

Job Vacancy for Bank Teller (Rwanda)

Vacancy: Bank Teller
Location: Rwanda
Country: Rwanda
Job Description (Duties):

Job Purpose:

To provide efficient and accurate over the counter services to customers projecting a professional and warm imagine.

Key Responsibilities:

* Accurately receiving and paying out to customers following laid down procedures.
* To serve customers swiftly avoiding any errors and ensure that transaction time is reduced on average 2 minutes.
* To provide a first class service experience to the customer.
* Cross sell other Bank Products in support of increasing the Bank's business.
* Major customer contact point (Front Door of the Bank)

Necessary Qualifications:

Knowledge, Skills and Experience

* Personality Integrity.
* Complete secondary education as a minimum to advanced level.
* Strong Customer Service Orientation.
* Strong Interpersonal and Communication Skills.
* Good Product Knowledge and how to sell them.
* Numerate and basic Computer knowledge.
* Patient and able to remain calm when under pressure.
* Must be consistently accurate.
* Should speak two, preferably three languages; French , English and Kinyarwanda.

How to Apply: Applications clearly indicating the vacancy with curriculum vitae and academic qualifications copies should be addressed and sent to the;

General Manager, NFT Consult, Plot 8721, Golf Course Road, Nyarutarama, Kigali, Rwanda

P.O. Box 5595, Tel: +250 0252 570099,+250 (0) 785 119453 OR

Send email to; rwjan11jobs@nftconsult.com (Ensure you indicate the Job Title i.e "Bank Teller" in your subject line, ONLY MS word applications or PDF files will be considered).

Only shortlisted candidates will be contacted.

Vacancy for Branch Network Manager (Rwanda)

Job Title: Branch Network Manager

Vacancy: Branch Network Manager
REPORT TO: Chief Operations Officer
Location: Rwanda
Country: Rwanda
Job Description (Duties):

Purpose of the Role:

To support the Chief Operations Officer in ensuring that Branches run efficiently, coordinating all administration tasks, to monitor and report on a day to day operations, training and Branches' performance; anlyse Branches' operational activities and manage corrective actions when needed; to implement programs to ensure attainment of business plan for growth and profit.

Duties and Responsibilities;

* Ensure operational controls cover all branches key activities.
* Assess branches' operations.
* Ensure timely remedial actions are taken and follow up on recommendations' implementations.
* Assist branches in the implementations process.
* Assist operational branch staff.
* Generation of sound statistics and analysis of branches performance and operational efficiency to help the Chief Operations Officer and Business Development Managers in strategic decision making process and/or strategies/objectives setting and adjustments.


Necessary Qualifications:

Qualifications and Skills;

* Degree from a recognized University with a bias towards accounting with at least four years progressively responsible experience.
* At least two years management or supervisory experience.
* Thorough knowledge of the principles, practices and techniques of accounting , knowledge of operational risk and control processes and procedures in banks.
* Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports.
* Ability to schedule and direct the activities of other staff in accomplishing the goals of the department, and review work in progress and upon completion.
* Good knowledge of Human Resource Management principles and practices.

How to Apply:

Applications clearly indicating the vacancy with curriculum vitae and academic qualifications copies should be addressed and sent to the;

General Manager, NFT Consult, Plot 8721, Golf Course Road, Nyarutarama, Kigali, Rwanda

P.O. Box 5595, Tel: +250 0252 570099,+250 (0) 785 119453 OR

Send email to; rwjan11jobs@nftconsult.com (Ensure you indicate the Job Title i.e "Branch Network Manager" in your subject line, ONLY MS word applications or PDF files will be considered).

Only shortlisted candidates will be contacted.

Deadline: 25th/1/2011

Sustainable Water and Sanitation in Africa (SUWASA)

opportunity at Sustainable Water and Sanitation in Africa (SUWASA)
Job Title: Project Administrator

Sustainable Water and Sanitation in Africa (SUWASA) is a new regional initiative financed by the US Agency for International Development (USAID), implemented by Tetra Tech ARD (A company based in the USA) seeks to fill the following position.

Closing On: Wednesday, 19 January 2011
Monday, 31 January 2011


Preferred Skills: 

Sustainable Water and Sanitation in Africa (SUWASA) is a new regional initiative financed by the US Agency for International Development (USAID), implemented by Tetra Tech ARD (A company based in the USA) from the regional office in Nairobi, Kenya.

Jobs in Airtel Uganda- RISK AND FRAUD ANALYST Vacancy

AND FRAUD ANALYST
Company Name : AIRTEL UGANDA

Company Profile : Airtel a leading telecom is in need of A RISK AND FRAUD ANALYST

Responsible to: REVENUE ASSURANCE MANAGER

Job Role: To enforce and tighten the organizational revenue generating functions by implementing and monitoring quantifiable controls and procedures within the organization in order to reduce company revenue losses and create revenue enhancement opportunities.

Key Result Areas 1. Carry out fraud investigations, monitoring and management of systems and tools in order to detect and pre-empt fraud and implement and manage tools and techniques which aid in fraud management.

Jobs In Care International Uganda- Current Career Vacancies New Jobs In Care International Uganda- Current Career Vacancies | Best Uganda Jobs

Description: 

CARE International in Uganda (CARE) works with others to make a sustainable improvement in the lives of the very poor. Our program implementation is focused on supporting communities in their achievement of; sustainable economic rights and livelihood, conflict resolution and peace building, good governance and social protection. Our operations are guided by key values i.e., excellence,
accountability, respect, integrity and transparency. Our programs continue to expand as new funds are secured to support new projects and create competitive employment opportunities as here below:

CARE International in Uganda is offering two exciting employment opportunities for the position of Program Monitoring, Evaluation and Learning Coordinators in Gulu and Fort Portal.

Accountant Jobs in UAE

A German trading company in Ras Al Khaimah Free Zone, urgently requires an Accountant, having 5 years of experience in all aspect of financial accounting, knowledge of IFRS / IAS, working knowledge of Microsoft Dynamics Navision and preferably from Karachi – Pakistan.

Those who can immediately join, can send their CV to smalam78@yahoo.com

Electrical Draftsman Jobs in Qatar

Electrical Draftsman Jobs in Qatar

Infrastructure supervisor with 10 years experience

with 5 years experience

Interested candidates should forward their CV to:  mqdoha@gmail.com

Urgently required for Automobile Co-Qatar:

Urgently required for Automobile Co-Qatar:

Accountant – 4 nos:

with bachelor degree in Accounting/ commerce with minimum 4-5 years experience in accounts and ERP,
with transferable visa apply immediately

Automobile Service Advisors – 5 nos:

With min. 3 yrs Gulf experience, preferably from Qatar with transferable visa.

Apply to: careers@shalmana.com

Product Sales Manager Jobs in Saudi Arabia

Product Sales Manager Jobs in Saudi Arabia

A leading Saudi Group in the field of Sales & Service of industrial equipments for Oil and Petrochemical sector has vacancies for the following categories:

PRODUCT SALES MANAGER – Al-Khobar, Eastern Province

• Mechanical Engineer
• With 6 years experience in Sales of industrial Pumps for Oil and Petrochemical industry.
• Will be dealing with major clients such as ARAMCO and other international Companies.

Competent candidates should send their CV/Job Application by January 22, 2011 to the following email address: humanrsrcdpt@gmail.com

Job Vacancy for Manager Forensic Audit in Dubai UAE

This position is responsible for performing, conducting, supervising forensic audit and formally report as directed by Designated Whistle-Blowing office (DWO) and/or Senior Director - Forensic Audit.
Forensic Audit Manager is responsible for assisting Senior Director - Forensic Audit and Designated whistle-blowing office (DWO) in preventing fraud by examining and evaluating the adequacy and effectiveness of company’s internal controls system.