Job Research & Development
Primary Location CA-Burnaby
Organization Mobile Solutions
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Temporary
Travel No
Unposting Date Ongoing
Description
"Connecting People" is at the heart of the Nokia brand. Nokia is the world's number one mobile solutions company, connecting more than 1.3 billion people every day. Mobile maps, apps, music, media, messaging and more are explored and presented here in a comprehensive mobile solutions world.
Nokia's people ambition is very clear: an advanced integrated company built upon trust and accountability, great leadership and common values. We understand people's desire to join a dynamic and innovative team, where your ideas are valued and your creativity is nurtured. Our future is your creation.
The group is an R&D and Operation support group. Main duty is to support test, debugging, and marketing use case trials that require the use of our in-house cellular test network.
Primary Duties and Responsibilities:
1. First point of contact in terms of isolating if the technical issue is due to mobile phone or cellular test network.
2. First point of contact should local IT firewall issues are preventing work from continuing. Must be able to work with our internal IT ticketing processes.
3. Support users in new use cases (use cases are mainly data centric)
4. Represent the Burnaby/Vancouver site in a weekly North American cellular test network meeting. This includes understanding local use cases and impact of recommended network changes to those use cases.
Other Duties and Responsibilities:
1. Support in-house video conferencing system by providing first level tech support and performing weekly test of system
2. Provide backup for Rework Technician
3. Assist other team members with administrative tasks as bandwidth permits.
Qualifications
1. Good knowledge of and exposure to cellular network terminologies
2. Good knowledge of and experience with TCP/IP protocols, firewalls, routers, switches, and IPMUX.
3. Has client vs network and/or phone vs network debugging experience
4. Enjoy working in a global virtual team. Likes the challenge of bridging the knowledge gap between users and knowledgeable IP & cellular experts.
5. Comfort with soldering skills a plus
6. Comfort with assembly and disassembly of household electronics a plus
"Connecting people" is the heart of our brand. This is why Nokia is respected and recognized worldwide. Our people shape and create future technologies. This is something we are proud of, and so will you.
We offer a dynamic learning culture that nurtures openness, transparency, with endless opportunities for competence development. We reward the results of your success.
We cultivate a flexible culture that embraces the uniqueness of everyone's life. Our resources support the mobile way of working and make it possible to arrange your day in the way it suits your career and personal demands.
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For More Information and apply online visit : Nokia Careers or Nokia.com
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