MTN Nigeria secured one of four licenses to operate digital GSM (Global System for Mobile Telecommunications) telephony on February 9, 2001, from the Nigerian Communications Commission. Our vision is to be the leading provider of telecommunications services in Nigeria with a mission to provide 1st class network quality, customer service and value. Following this, on May 16 2001, MTN emerged the first telecommunications company to make a commercial call on its GSM network. Thereafter, the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt, in August 2001. We seek qualified candidate for the below position.
Job Title: Business Intelligence (BI) Specialist
Department: Marketing and Strategy
Location: Lagos
Job Description:
•Gather and analyze data for strategic, operational and tactical decision making
•Solve intelligence and information problems and provide insight from incomplete information
•Participate in Business Intelligence (BI) initiatives to enable management make accurate and timely decision
•Assist with the development of products, services, strategic technology, market and financial plans
•Participate in the development and review of user requirements and/or functional specifications that relate to systems implementation and appropriate use
•Assist in the assessment of product feasibility
•Provide an articulate understanding of secondary data sources and knowledge of competitive trends and industry direction
•Provide prompt resolution of BI systems issues related to integration of peripheral systems
•Participate in designing and implementation of BI software and systems, including integration with databases and data warehouses
•Participate in the selection, blueprinting, requirements gathering, designing, and rolling out BI solutions to end users
•Ensure high levels of BI availability through support functions and in-depth testing
•Ensure that Marketing & Strategy and MTNN business requirements from a reporting view are adhered to.
•Ensure availability and integrity of customer data (usage, behavior, ARPU, etc. by geography and product)
•Provide business hands-on training on business objects
•Provide and support long term reporting requirements
•Ensure the integrity of enterprise data information by ensuring correct business rules are adhered to
•Enable BI users to freely access relevant information directly on-line as well as the functionality to supply ad-hoc requests when required
•Perform other ad hoc duties as may be assigned from time to time by the DSS Manager
Job Conditions: Normal MTN working conditions
Reporting To: Decision Support Systems (DSS) Manager
Required Skills:
•Change of market focus from market share to share of value
•Marketing focus on high value segment retention
•Increasing threat of emerging competition
•Increased competition in the Nigerian telecommunications industry
•MTNN business plan
•Focused brand building/positioning to lead the market in terms of value and volume
•Company objectives for quality and level of service
Employment Status : Permanent
Qualification:
A good first degree preferably Computer Science or any other related course 4 years work experience Work experience in a research or business analysis will be an added advantage
This vacancy expires on 7/22/2011
Click here for more details and how to apply for this job
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