T-Mobile careers: Job Vacancy for Customer Advisors - Cwmbran - (Part Time 16 and 20 hours)

T-Mobile® joins Google to form Open Handset Alliance. Google Inc., T-Mobile, HTC, Qualcomm, Motorola and others have collaborated on the development of the Android platform, which will provide developers a new level of openness that enables them to work more collaboratively. Android is expected to accelerate the pace at which new and compelling mobile services are made available to consumers. As a founding member of the Open Handset Alliance, T-Mobile is committed to innovation and fostering an open platform for wireless services to meet the rapidly evolving and emerging needs of wireless customers.

The first generation of the T-Mobile® Shadow™. Designed to make feature-rich phones more consumer friendly, the T-Mobile Shadow is the first phone in a planned franchise of phones under the Shadow brand. The Shadow maintains all the powerful calling, messaging and picture sharing capabilities people crave to keep them connected, making it a name that will become synonymous with the playful, easier and richer communications experiences offered only by T-Mobile®.



Connection is good. In a world full of busy and fragmented lives, we at T-Mobile USA, Inc., have this idea that wireless communications can help. The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing: help you stick together with the people who make your life come alive. That’s why we’re here. T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 293 million Americans where they live, work, and play. Around the country, our Personal Coverage Check gives customers a clear picture of their local coverage.

Ref: 202817
Location Store: Cwmbran (Everything Everywhere)
Division: Retail
Department: Stores (Everything Everywhere)


The Role

You might not know the name Everything Everywhere, but you’ll know our brands. We’re the people behind Orange and T-Mobile, and we think it’s time for a change. That’s why we’re redefining the way our customers communicate and revolutionising the way Britain shops. And you could be part of it.

We’re planning to open 30 stores before Christmas and they are going to be different from anything else on the high street. You and your team will create and own the customer experience, generating loyalty and love for our brands which will drive the commercial success of the store. It’s all about understanding individual needs, inspiring the right solution that keeps people coming back for more.

You’ll surprise and delight your customers by being intuitive, natural and thoughtful,  and possess a genuine passion for creating customers for life. And, of course, you’ll need to be up for a challenge (whilst having lots of fun). Whatever your background, if this sounds like you, we want you to be part of revolutionising the high street.

Must Haves
To apply for this role you must be able to demonstrate:

• A track record of delivering long term commercial results through great customer service
• Highly motivated and able to act on own initiative
• Effective listening skills that deliver against customer needs
• Evidence of attaining and exceeding service-related team targets
• Interest and awareness of technology

Great to Haves


It would be great if you could also display:

A passion for communications technology
Experience of working in a multi brand environment

Click here to apply for this job at T-Mobile career site