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Thursday, October 13, 2011

Etihad Careers: Job Vacancy for Guest Services Agent-Omani nationals



Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest. This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch. We’re proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff. As the National Airline of the United Arab Emirates, we seek to reflect the best of Arabian hospitality - cultured, considerate, warm and generous - as well as enhance the prestige of Abu Dhabi as a centre of hospitality between East and West.

Our goal is to be a truly 21st century, global airline, challenging and changing the established conventions of airline hospitality. We seek qualified candidate for the below position.



Job Title: Guest Services Agent-Omani nationals
Country: UAE
City: Abu Dhabi
Department: Airport Operations
Closing date: 26 October 2011

Job Purpose
To support the delivery an excellent airport guest experience which is aligned with the Etihad Airways corporate values

Responsibilities
You will responsible to:


  • Constant liaison with and handling of Check-in, Transfer Desk and other related areas for the smooth acceptance of passengers, Liaises with check-in, transfer desk and support Airport Services Supervisors in all areas.
  • Escort and direct Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk,Premium Lounges, Boarding Gates etc.
  • Coordinates handling of Company Materials/OCS and Records and assists Duty Officer to handle company material and records.
  • Liaison with G.H.A. for a quick processing of hotel and transfer passengers. handling.
  • Assist Passengers in regard to Entry Requirements, Visas, Residence Permits.
  • Ensure passengers are assisted smoothly through airport facilities.


Requirements
You should be minimum high school, preferably with 1 year with airline experience in customer services.

You are required to have the following:

Good communication skills in English and Arabic and other international languages as an advantage.
Knowledge of Computer Skills.

Click here to apply for this position at Etihad Career Website

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