Siemens (China) Co, Ltd. Automation & Drives Group Project Manager technical support Web site (Web site operators direction) (Location: Beijing)

Job Family: Customer Services/Services
Location: Beijing
Organization: Industry Sector
Mode of employment: Full time only



Goals/Mission:

•  Service&Support website management
•  E-marketing
•  User motivation plan 
•  Reporting

Working Partners/Contacts:
Internal contacts

•  CS engineers 
•  BU colleagues
•  MarCom colleagues

External contacts

•  Customers
•  Vendors

Tasks:
Motivate product users to communicate in Find-Answer, improve website usage; Motivate the active users and experienced users to share knowledge and experience online; Develop advanced website architecture and function for better usage; Marketing and promotion of web support; Reporting, etc.

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