Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.
With Etihad, everyone who flies with us is welcomed as our guest. This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch. We’re proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff. As the National Airline of the United Arab Emirates, we seek to reflect the best of Arabian hospitality - cultured, considerate, warm and generous - as well as enhance the prestige of Abu Dhabi as a centre of hospitality between East and West.
Our goal is to be a truly 21st century, global airline, challenging and changing the established conventions of airline hospitality. We seek qualified candidate for the below position.
Job Title: Head of Pilot Performance
Country: UAE
City: Abu Dhabi
Department: Flight Operations
Closing date: 23 October 2011
Job Purpose
The Head of Pilot Performance reports to the Senior Vice President of Operations and is responsible for all non-technical aspects of pilot performance. This role holds overall responsibility for ensuring that non-technical aspects of pilot performance are managed, monitored, and recorded within the Etihad performance management system. The scope of the role includes management of attendance, discipline, grievance matters, pastoral support, career development and, in conjunction with the Crew Resource Department, pilot resource planning.
Responsibilities
Your responsibilities shall include but not limited to:
- Management of pilot communications. Proactive provision of information and responses to pilots to ensure timely and accurate delivery of facts regarding all non-technical issues
- Supervision and management of the Manager Line Operations to achieve the highest possible standards of pilot performance management. Monitoring, tracking and management of pilot absence to safely achieve the highest possible levels of pilot productivity and support. Monitoring of pilot line activity through i-Reports, NOC Logs and Crew Control Logs.
- Management of all non-technical pilot disciplinary issues and pilot grievance issues. Maintaining a close working relationship and good communication with the HR Business Partners and the Medical Department at EAMC. Providing the highest possible level of support to pilots, especially during periods of pilot illness or domestic difficulty.
- Providing the VP Flight Operations or his deputy with details of all technical and/or operational issues identified through the monitoring of pilot line activity. Assisting the VP Flight Operations and pilot managers in technical grievance, disciplinary and other issues as necessary. Assisting the VP Flight Operations and pilot managers in pilot assessment days, by providing the non-technical input necessary to establish pilot upgrade suitability.
- Ensuring that all functions required of the pilot appraisal and performance management system are conducted to the correct standard and in a timely fashion. Ensuring that these systems are updated and used proactively to enhance pilot performance. Providing specialist aviation knowledge to assist the HR Department with its objectives
- Working in conjunction with the Head of Crew Resource to verify pilot resource levels and leave allocation levels.
- Core input to the Fatigue Risk Management System.
- Management of fleet operations administrative support staff and pilot management administrative support staff.
- In conjunction with the VP Flight Operations, development, publication and management of a pilot career path – Succession Planning
Requirements
Degree from a recognized university or professional qualifications in business and people management. Minimum of 10 years experience in the airline/or a similar industry out of which 5 working years in a Flight Operations/ airline operation, with minimum 3 years in a leading position in airline management.
Click here to apply for this position at Etihad Career Website
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